Privacy Policy
Rare Beverage Co., Ltd. understands that our users care about their personal data and how it is collected, used, shared and cared for. We are committed to handling your personal data in accordance with the applicable laws when you use any of the features, functions, mini-apps or mobile games available on our website or services, interact with us via an external service, website or through our customer service agents, or access our Services or our website through your computer, mobile device, or any other device with Internet connectivity.
1. Introduction to this Privacy Policy
1.1. Rare Beverage Co., Ltd. and its affiliates
(Collectively or individually, "Rare Beverage Co., Ltd.", "we" or "us") take your privacy seriously. Depending on your location, the Rare Beverage Co., Ltd. entity controlling your personal data will be Rare Beverage Co., Ltd.
1.2. Where applicable, this Privacy Policy should be read in conjunction with Thai laws for your jurisdiction as set out in Section 12 below.
1.3. In the course of you using Rare Beverage Co., Ltd.’s websites (both web and mobile versions), as well as products, information, functions and other services operated by Rare Beverage Co., Ltd., we will be collecting, using, disclosing, storing and/or processing data, including your personal data. In this Privacy Policy, Website shall refer to all relevant websites (both web and mobile versions), and Services shall refer to all products, information, functions and services provided by Rare Beverage Co., Ltd. from time to time at the Website(s).
1.4. This Privacy Policy exists to keep you in the know about how we collect, use, disclose, store and/or process the data we collect and receive during the course of providing the Services or access to the Website to you.
1.5. It is important that you read this Privacy Policy together with any other applicable notices we may provide for special websites where when we are collecting, using, disclosing and/or processing personal data about you, so that you are fully aware of how and why we are using your personal data.
1.6. We may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy in the future will be reflected on this page and material changes will be notified to you. Where permissible under local laws, your continued use of the Services or access to the Website, including placing Orders (as defined in the Terms of Use) on the Website, or express consent thereto, following the modifications, updates or amendments to this Privacy Policy (whether or not you have reviewed such document) shall constitute your acknowledgment and acceptance of the changes we make to this Privacy Policy. You agree that it is your responsibility to review and check the Privacy Policy frequently to see if any updates or changes have been made to this Privacy Policy.
1.7. This Privacy Policy applies in conjunction with other notices, contractual clauses and consent clauses that apply in relation to the collection, storage, use, disclosure and/or processing of your personal data by us and is not intended to override them unless we state expressly otherwise.
2. The Personal Data We Collect from You
2.1. We collect the personal data described below in accordance with applicable local laws and, if required, upon obtaining your consent.
2.2. Personal data means any information about an individual, whether recorded in a material form or not and whether true or not, who can be identified from that data (whether directly or indirectly), or from that data and other data to which we have or are likely to have access.
2.3. Depending on your use of our website and/or your interaction with our Services (such as when registering for our Services and/or logging into our website), you may be asked to provide us with certain information. While you can choose not to provide us with certain information, you might not be able to take advantage of many of our Services that are provided to you. The personal data that you may opt to provide to us are as follows
(a) Identity and Profile Data, which may include your name, date of birth, gender, username and password, email address, telephone number, your interests, and any personal data in any photographs or videos or audio recordings that you upload onto our website.
· Where you are a seller, we may also collect your company name, address, date of incorporation, and other business-related information (e.g., company registration number, business license, tax information, shareholder and director information
(b) Account and Transaction Data, which may include your credit card details, bank account details, bank statements, delivery/ billing address, payments and orders to and from you, and other details of products and services that you have supplied to or purchased through the Website.
(c) Usage Data, such as information about how and when you use the Website, products and Services or view any content on the Website, as well as websites you were visiting before you came to the Website and other similar statistics.
(d) Marketing and Communications Data, which may include your interests, survey responses, preferences in receiving marketing materials from us and your communication preferences, your preferences for particular products or services, as well as your feedback, chat, email or call history on the Website or with third party service providers.
(e) Location data, such as when you check for deals near you or the delivery / pick-up status of orders.
2.4. We automatically collect and process certain types of information when you use your devices to access our website and interact with our Services for the purposes set out herein.
How we receive your personal data
2.5. During the course of your use of the Website and our provision of the Services, we may receive personal data from you in the following situations:
(a) When you browse our websites (both mobile and web versions);
(b) When you create an account with us (as buyer or seller or otherwise);
(c) When you apply for, subscribe to or otherwise use any of the Services on our Website and/or on the websites of our affiliates;
(d) When you make a transaction regarding the products available on the Website;
(e) When you activate or use any payment-related functions available on the Website or provided by our third-party service providers;
(f) When you use any of the features, functions, mini-apps or mobile games available on the Website or Services;
(g) When you record any user-generated content which is uploaded on the Website;
(h) When you use the chat function on the Website;
(i) When you subscribe to our publications or marketing collaterals;
(j) When you enter a promotion or survey;
(k) When you log in to your account on the Website or otherwise interact with us via an external service or website, such as Facebook or Google;
(l) When any other user of the Website posts any comments on the content you have uploaded on the Website or when you post any comments on other users’ content uploaded to the Website;
(m) When a third-party lodge a complaint against you or the content you have posted on the Website; and
(n) When you interact with us offline, including when you interact with our outsourced customer service agents.
2.6. We may collect personal data from you, third parties (including but not limited to agents, vendors, contractors, partners and any others who provide services to us, who collect your personal information and/or perform functions on our behalf, or with whom we collaborate, including but not limited to payment service providers, government sources of data, financial services providers, credit bureaus, delivery, marketing and other service partners), our affiliates, or such data may be collected automatically when you use the Website or the Services, asset out in this section. Please see also Sections 2.12 to 2.16 on the collection of computer data.
2.7. During the course of your use of the Website and our provision of the Services, you agree that you have provided your consent (whether to us, the third party or our affiliates) to the transfer of your personal data from third parties and/or our affiliates to Rare Beverage Co., Ltd. for the purposes set out in this Privacy Policy or any other terms.
2.8. You agree to only submit personal data which is accurate and not misleading and to keep it up to date and inform us of any changes to the personal data that you have provided to us. We shall have the right to request for documentation and carry out the necessary checks to verify the personal data provided by you as part of our user verification processes or as required under law.
2.9. We will only be able to collect certain categories of personal data if you voluntarily provide the personal data to us or as otherwise provided for under this Privacy Policy. If you choose not to provide your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with certain features or functionality on the Services or access to the Website.
2.10. If you sign up to be a user on our website using your social media account or link your Rare Beverage Co., Ltd. account to your social media account or use certain other Rare Beverage Co., Ltd. social media features, we may access personal data about you which you have voluntarily provided to your social media provider in accordance with the provider's policies and we will manage your personal data in accordance with this Privacy Policy.
Collection of Computer Data
2.11. We as your authorized service providers may use cookies, web beacons, and other similar technologies in connection with your use of the Services of access of the Website.
2.12. When you visit the Website through your computer, mobile device, or any other device with Internet connectivity, our company servers will automatically record data that your browser sends whenever you visit a website, such as the technical data and usage data outlined in Section 2.2 above.
2.13. This data is collected for analysis and evaluation in order to help us improve our website and the services and products we provide, as well as to help us to personalize the content to match your preferred interests more quickly. The data is also collected to make the Services and the Website more convenient and useful to you, and to provide more relevant advertising related to market products, services and features to you.
2.14. Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser. Web beacons are small graphic images that may be included on our Services and the Website. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.
2.15. You may be able to manage and delete cookies through your browser or device settings. However, certain cookies are required to enable core functionality (such as adding items to your shopping basket), so please note that changing and deleting cookies may affect the functionality available on the Website or through our Services.
3.Use and Disclosure of Your Personal Data
Purpose of Use
3.1. We use and disclose personal data for the purposes described below in accordance with applicable local laws and, if required, upon obtaining your consent.
3.2. Depending on your relationship with us (for example, whether you are a buyer, a seller, a visitor to our websites, or a user of our mobile websites), the personal data which we collect from you or via third parties may be used for certain purposes, as follows:
· To facilitate your use of the Services or access to the Website.
· To administer the online account that you may have set up with us.
· To conduct analytics, research, business and development.
· To better understand user experience with the Services and the Website.
· To improve the layout or content of the pages of the Website and customize them for users.
· To identify visitors on the Website.
· To conduct surveys, including carrying out research on our users’ demographics and behavior to improve our current technology (e.g., voice recognition tech, etc.) via machine learning or other means;
· To derive further attributes relating to you based on personal data provided by you (whether to us or third parties), in order to provide you with more targeted and/or relevant information;
· To conduct data analysis, testing and research, monitoring and analyzing usage and activity trends; and
· To further develop our products and services.
· To Legal and operational purposes
· To ascertain your identity in connection with fraud detection purposes;
· To compare information, and verify with third parties in order to ensure that the information is accurate;
· To process any complaints, feedback, enforcement action and take-down requests in relation to any content you have uploaded to the Website;
· To produce statistics and research for internal and statutory reporting and/or record-keeping requirements;
· To store, host, back up your personal data for operational, legal or business purposes;
· To share personal data in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we satisfy the requirements of applicable data protection law when disclosing your personal data;
· To prevent or investigate any actual or suspected violations of our Terms of Use, Privacy Policy or any of our policies, fraud, unlawful activity, omission or misconduct, whether relating to your use of our Services or any other matter arising from your relationship with us;
· To comply with legal and regulatory requirements (including, where applicable, the display of your name, contact details and company details), including any law enforcement requests, requests by any governmental or regulatory authority having jurisdiction over Rare Beverage Co., Ltd., in connection with any legal proceedings, or as otherwise deemed necessary by us; and
· To protect the life, health or personal safety of Rare Beverage Co., Ltd.’s employees, its users and/or the public.
· To any other purpose to which your consent has been obtained, in compliance with our obligations under applicable laws, including to notify you at the time of obtaining your consent.
3.3. Where you are a buyer and/or you have signed in or registered with us, the personal data which we collect from you or via third parties may be used for other purposes, as follows:
(i) Processing your order for products (whether sold by us or a third-party seller).
· To process orders, you submit through the Website.
· To deliver the products you have purchased through the Website. We may pass your personal information on to a third party (e.g., our logistics partner) or relevant regulatory authority in order to make delivery of the product to you.
· To update you on the delivery of the products.
· To provide customer support for your orders, for example, to return products that you have purchased through the Website; and
· To verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) in relation to payments related to you, promotions participated in by you and/or Services used by you. In order to verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers.
(ii) Providing Services
· To display your name, username or profile on the Website (including on any reviews you may post);
· To facilitate the use of the micro-sites available on the Website and purchases made via these micro-site;
· To respond to your queries, feedback, claims or disputes, whether directly or through our third-party service providers;
· To facilitate the integration of third party’s loyalty membership programs (including those supported by sellers or brands) with our website.
(iii) Marketing and advertising
· To provide you with information we think you may find useful or which you have requested from us;
· To send you marketing or promotional information about our or third-party sellers’ products and services on our website from time to time;
· To help us conduct marketing and advertising; and
· To promote the Services and use the information that you give to us, such as user-generated content (including video content) that you can choose to upload or broadcast on our website and will be accessible on the Internet and may be shared by the public (the latter of which is not within our control), as part of our advertising and marketing campaigns to promote the Website.
(iv) Other
· To know our buyers better; and
· To conduct automated decision-making processes in accordance with any of the above purposes, which will be carried out in compliance with our obligations under applicable laws, including to notify and obtain your consent to the same.
4 Withdrawal of Consent to Continued Use, Disclosure, Storing and/or Processing of Personal Data
4.1. You may communicate the withdrawal of your consent to the continued use, disclosure, storing and/or processing of your personal data by contacting us using the contact details below, subject to the conditions and/or limitations imposed by applicable laws or regulations.
4.2. Please note that if you communicate your withdrawal of your consent to our use, disclosure, storing or processing of your personal data for the purposes and in the manner as stated above or exercise your other rights as available under applicable local laws, we may not be in a position to continue to provide the Services to you or perform any contract we have with you, and we will not be liable in the event that we do not continue to provide the Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.
Marketing information
4.3. You may unsubscribe from receiving marketing information at any time in our mobile website settings or by using the unsubscribe function within the electronic marketing material.
5. Updating Your Personal Data
5.1. It is important that the personal data you provide to us is accurate and complete for you to continue using the Website and for us to provide the Services. You are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date.
5.2. You can update your personal data anytime by accessing your account on the Website.
5.3. We may take steps to share the updates to your personal data with third parties and our affiliates with whom we have shared your personal data if your personal data is still necessary for the above-stated purpose
6. Accessing and Correcting Your Personal Data
6.1. You may request information about your personal data which we have collected, or enquire about the ways in which your personal data may have been used, disclosed, stored or processed by us via the personal account information setting on our Website or by contacting us using the contact details in Section 11 below. You may also request correction of any error or omission in your personal data which we have collected in the same way. In order to facilitate processing of your request, it may be necessary for us to request further information relating to your request. Where permissible under law, we may refuse such correction requests if deemed vexatious or unreasonable.
6.2. Where permitted by applicable data protection laws, we reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.
7. Security of Your Personal Data
7.1. To safeguard your personal data from unauthorized access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, modification or similar risks during the course of your use of our website and/or Services, we have introduced appropriate administrative, physical and technical measures such as:
(a) Restricting access to personal data to individuals who require access;
(b) Maintaining technology products to prevent unauthorized computer access;
(c) implementing other security measures as required by applicable law.
7.2. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures. You are also advised to exercise caution with respect to the sharing of your personal data and your authentication / security details (such as passwords, credit card details, transaction details) outside of our Website / Services.
8. Retention of Personal Data
8.1. We will only retain your personal data for as long as we are either required or permitted to by law or as relevant for the purposes for which it was collected.
8.2. We will cease to retain your personal data by securely disposing of the same, or remove the means by which the data can be associated with you through anonymization, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.
9. Minors
9.1. Rare Beverage Co., Ltd. does not sell products to minors (which is to be determined based on the applicable law), nor does it intend to provide any of the Services or the use of the Website to minors. We do not knowingly collect any personal data relating to minors.
9.2. You hereby confirm and warrant that you are above the age of minority and you are capable of understanding and accepting the terms of this Privacy Policy. If you are a minor, you may use our website only with the involvement of a parent or legal guardian.
9.3. As a parent or legal guardian, please do not allow minors under your care to submit personal data to Rare Beverage Co., Ltd. In the event that such personal data of a minor is disclosed to Rare Beverage Co., Ltd., you hereby consent to the processing of the minor’s personal data and accept and agree to be bound by this Privacy Policy and take responsibility for his or her actions.
9.4. We will not be responsible for any unauthorized use of the Services on the Website by yourself, users who act on your behalf or any unauthorized users. It is your responsibility to make your own informed decisions about the use of the Services on the Website and take necessary steps to prevent any misuse of the Services on the Website.
10. Third Party Sites
10.1. The Website may contain links to other websites operated by other parties, such as our business affiliates, merchants or payment gateways. We are not responsible for the privacy practices of websites operated by these other parties. You are advised to check on the applicable privacy policies of those websites to determine how they will handle any information they collect from you.
10.2. Please note that even if the third party is affiliated with us, we have no control over these third-party websites, each of which may have their own separate privacy and data collection practices independent of us. We therefore have no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, we seek to protect the integrity of our Website and the links placed upon each of them and therefore welcome any feedback about these linked sites (including, without limitation, if a specific link does not work).
11. Questions, Feedback, Concerns, Suggestions or Complaints
11.1. If you have any questions on personal data protection or data privacy, please refer to our list of frequently asked questions on data protection / privacy.
11.2. If you have other concerns about our data protection / privacy practices, or wish to exercise any rights you may have under applicable law, please feel free to contact us via our channel as follows:
www.6tywater.com
Email: [email protected]
Tel: 02-180-7111
12.1. You have the right to be informed whether your personal data is being, or have been processed, including the existence of automated decision-making and profiling.
12.2. You have the right to object to the processing of your personal data, including processing for direct marketing, automated processing or profiling.
12.3. You have the right to communicate your request to the blocking, removal or destruction of your personal data at any time. Rare Beverage Co., Ltd. may grant such request were allowed under the Data Privacy Act and other relevant laws.
12.4. Upon presentation of a valid decision, we recognize the rights of the data subjects to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data, taking into account any violation of the rights and freedoms as a data subject.
12.5. You have the right to obtain from us a copy of your Personal Data in an electronic or structured format that is commonly used and allows for your further use.
12.6. In addition to your rights under Section 11 above, you have the right to lodge a complaint before the National Privacy Commission in Thailand.
12.7 You have the right to obtain personal data about you that we hold in a format which is readable or commonly used by ways of automatic tools or equipment and can be used or disclosed by automated means.
12.8 You are also entitled to:
(a) make a request for us to send or transfer the personal data in such formats to other organizations if it can be done by the automatic means; and
(b) request to directly obtain personal data in such formats that is sent or transferred to other organizations, unless it is impossible to do so because of the technical circumstances.
12.9 You are entitled to restrict the processing of your personal data in the following circumstances if:
(a) we are in the process of examining your rectification request;
(b) when personal data is subject to the right of erasure and you request for its use to be restricted instead;
(c) when it is no longer necessary for the personal data to be retained, but you request for its retention to establish, comply with, exercise or defend against legal claims; or
(d) when we are in the process of verifying or examining your objection request.
12.10. You have the right to object to the processing of your personal data in the following circumstances:
(a) where the personal data is processed based on our legitimate interest or that of other persons, unless an exception applies;
(b) where the personal data is processed for the purpose of direct marketing; or
(c) where the processing is for the purpose of scientific, historical or statistical research, unless an exception applies;
12.11. You are entitled to request to have your personal data erased, destroyed or anonymized in the following circumstances:
(a) the personal data is no longer necessary in relation to the purposes for which it was collected;
(b) you withdraw your consent on which the processing is based so we have no legal grounds for such processing;
(c) you have exercised your right to objection and we have to comply with your request; or
(d) your personal data has been unlawfully processed.
12.12. If you believe that our processing of your personal data is unlawful or non-compliant with the applicable data protection laws, you also have the right to lodge a complaint to the competent authority.
Version:
Dated 23 June 2023